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POSITION: Resident Care Coordinator

STATUS: Permanent Full Time

REPORTS TO: Director of Care (DOC)

About Sidney All Care Residence

Sidney All Care Residence envisions a community that attracts individuals who value a life which is enriched by being present each day and made extraordinary through individuality, play, innovation, healthy living, and compassionate care.

We are a long-term care community providing respite and 24-hour residential care in a supportive, resident-centred environment.

Position summary

The Resident Care Coordinator (RCC) reports directly to the Director of Care (DOC) and works collaboratively with the leadership and multidisciplinary care team to support the delivery of safe, high-quality, resident-centred care.

The RCC is responsible for assessing and planning resident care, coordinating clinical activities, supporting nursing and care staff, and contributing to the efficient day-to-day operations of the care department.

The RCC must practise in accordance with the standards, scope of practice, ethical requirements, and applicable legislation governing Registered Nurses in British Columbia, including the standards and requirements of the British Columbia College of Nurses and Midwives (BCCNM).

Benefits

We offer:

• Extended Health and Dental Benefits of up to $1,500 per year
• Health, Wellness & Education benefits of up to $1,000 per year
• Company-matched Group Retirement Plan (RRSP)
• Free on-site parking
• License fees coverages

Key responsibility

The responsibilities of this position include, but are not limited to:

• In conjunction with the DOC and leadership team, support compliance with applicable licensing, regulatory, legislative, and organizational requirements
• Assist with new and ongoing complaints, investigations and follow-up activities as directed by the DOC
• Responsible for resident admission assessments as directed by the DOC, including attending off-site admission assessments as required
• Coordinate and participate in resident medication reviews
• Schedule, coordinate, and chair multidisciplinary care conferences with residents, families, and/or Powers of Attorney (POAs), as appropriate
• In conjunction with the DOC, monitor tasks assigned to Lead Nurses and Clinical Care Team Leads and follow up on identified concerns as required
• In conjunction with the DOC, monitor Most Responsible Nurse (MRN) responsibilities and support nursing staff in meeting clinical and organizational expectations.
• Provide input and feedback regarding performance evaluations of nursing and care staff as requested by the DOC.
• Receive, review, and process medication error and medication-related incident reports, and ensure appropriate follow-up in accordance with organizational policies and procedures

Qualifications and Skills

The ideal candidate will possess:

• Current, full registration as a Registered Nurse (RN) in British Columbia with the British Columbia College of Nurses and Midwives (BCCNM);
• A minimum of two years of recent, related nursing experience; equivalent combinations of relevant education and experience may be considered;
• Current CPR certification and First Aid certification, as required;
• Demonstrated clinical competency and sound knowledge of nursing practice;
• Experience in long-term care, complex care, seniors’ care, or a related clinical setting is considered an asset
• A demonstrated commitment to continuing professional development and lifelong learning;
• The ability to work independently while contributing effectively as a member of a multidisciplinary team;
• Strong clinical judgment, critical thinking, assessment, and problem-solving skills;
• The ability to multitask, plan, organize, prioritize a high volume of work, and meet deadlines;
• Excellent verbal and written communication skills;
• Strong interpersonal and conflict-resolution skills;
• The ability to demonstrate tact, diplomacy, empathy, patience, and professionalism while maintaining a caring and respectful approach with residents, families, and team members;
• A commitment to resident-centred care, dignity, privacy, safety, and quality improvement.

Note:

• A criminal record check is required in accordance with the Criminal Records Review Act for individuals working with vulnerable adults. Long-term-care employees who work with vulnerable adults are subject to BC’s criminal record screening requirements.
• TB screening/testing is required in accordance with organizational policy and applicable public-health requirements.

Sidney All Care Residence is committed to providing a respectful, inclusive, and supportive workplace and to delivering compassionate, resident-centred care to the residents we serve.

• Criminal Record Check and TB test will be required as part of employment 
• Due to the high volume of applications, only shortlisted candidates will be contacted. If you have not heard from us within 7 days of submitting your application, please consider reapplying at a later date. 

POSITION: Health Care Assistant

Schedules: Evening, Night, Weekend, Holiday

Sidney All Care Residence is a privately owned long-term care residence that prides itself in first-class 24-hour care for our residents. All of our team members are compassionate, caring and dedicated to our roles and our residents. We are looking for Health Care Assistant who shares our Vision, Mission, and Values. If you are that person, we want to talk to you.

Summary of position:

Reporting to the Director of Care (DOC) and under the supervision and direction of the Registered Nurse or Licensed Practical Nurse, the Health Care Assistant (HCA) assists the residents in activities of daily living to meet physical, emotional, psychosocial and spiritual needs and maintain optimal functioning while promoting residents’ autonomy and choice. This is a high trust position where the HCA provides the closest and most intimate care to our residents; we expect all care staff to display a caring attitude and resident centered approach to their jobs.

Benefits we offer are:

• Weekend Premiums
• Free secure underground parking
• On site gym
• Employee Engagement and Events

The responsibilities of this position include but are not limited to:

• Assists the resident in maintaining a high level of personal hygiene including bathing, dressing, grooming, mouth care, skin care, nail care and hair care according to individual resident care needs as specified on the resident’s care plan. Provides bathing as per resident care plan;
• Assists resident in meeting nutritional needs by encouraging independence with eating and drinking and providing assistance when and as required. Prepares and delivers nourishments and snacks. Promotes and provides adequate hydration based on resident needs. Assists in serving and feeding the resident as well as cleaning up the dining area after each meal. Notes and records or reports changes in appetites and food preferences to the nurse/dietitian;
• In accordance with safety guidelines and based on the resident’s care plan, assists residents rest and mobilization based on their current condition/ability. This includes use of the pre- handling check and adherence to all safety protocols for transferring, use of mechanical lifts, bath lifts, use of transfer belts, assisting with walking, and ambulation by wheelchair/therapeutic chair, positioning in bed or wheelchair and use of commode;
• In accordance with established policies and procedures, encourages independence in maintaining continence, which will include: routine toileting, changing incontinence product applying and caring for urinary drainage systems, ostomy care. Collects specimens and record intake and outputs. May administer suppositories and enemas under the direction of the RN/LPN;
• Documents observations about the residents’ condition and care given on the health record using appropriate forms and reports changes in resident condition to the care team. Participation the development of resident care plans in collaboration with the care team.

The ideal candidate will possess:

• Graduate of a recognized Nursing Assistant Program such as a Health Care Assistant program or equivalent education, experience, and training;
• Must be registered, and in good standing with BC Care Aide & Community Health Worker Registry;
• Strong competency with operating computers and health-related technology;
• Ability to work as a part of an interdisciplinary team and communicate with residents, families, and peers effectively;
• Ability to prioritize and manage assigned workload.

Note:

• Criminal Record Check and TB test will be required as part of employment 
• Due to the high volume of applications, only shortlisted candidates will be contacted. If you have not heard from us within 7 days of submitting your application, please consider reapplying at a later date.